Privacy Policy
We value your privacy. This policy explains how Novation Agent collects, uses, and protects your personal information when you work with us.
Data Protection
Novation Agent
Effective Date: Jan 1st, 2026
Privacy Notice: Novation Agent ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.
All text messaging originator opt-in data is kept strictly confidential.
Information We Collect
Personal Information: name, email address, phone number, physical address; payment information when applicable; information submitted through contact forms or the website's chat/contact widget, including for SMS opt-in consent.
Non-Personal Information: IP address, browser type, device information; website usage patterns and analytics; cookies and similar technologies.
Customer Communication: records of inquiries and deal submissions; appointment details and preferences; communication history and feedback.
How We Use Your Information
We use collected data to provide and improve our services; evaluate and respond to submitted deals and inquiries; communicate about appointments, deal reviews, and updates; enhance website functionality; maintain security and prevent fraud; and keep records of communication preferences and consent.
SMS Messaging & Compliance
By opting in, you agree to receive text messages related to deal reviews, appointment reminders, and updates.
Opt-In & Consent: messages are sent only after explicit opt-in; timestamped opt-in records are maintained; we comply with the Telephone Consumer Protection Act (TCPA) and applicable law.
Opt-Out: reply "STOP" at any time to cancel; a final confirmation message will be sent and no further messages follow unless you re-opt in; opt-out requests are processed immediately.
Message Frequency & Content: frequency varies based on your interactions with us; messages relate directly to services you've requested; no promotional content is sent without specific consent.
Help & Support: reply "HELP" for assistance or contact us using the details in Section 10. Standard message and data rates may apply; carriers are not liable for delayed or undelivered messages.
Data Protection Statement: mobile opt-in information and consent records are not shared with third parties or affiliates for marketing purposes.
Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with service providers who assist our operations (such as scheduling or communication tools) under confidentiality obligations; when required by law or legal process; or as part of a business transfer, with your data remaining protected under this policy. Text messaging opt-in data and consent are never shared with third parties beyond the providers needed to deliver the messages you've consented to receive.
Data Security
We maintain reasonable security measures including encryption of sensitive data in transit and at rest, secure access controls, regular security reviews, and breach notification protocols in accordance with applicable law. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies & Tracking Technologies
We use cookies to analyze site traffic, remember preferences, improve website functionality, and measure service effectiveness. Cookies can be controlled through your browser settings; disabling them may limit some website features.
Your Rights & Choices
You have the right to access, update, or delete your personal information; opt out of marketing emails via the unsubscribe link; opt out of SMS by replying "STOP"; request information on how your data is processed; and withdraw consent for future communications at any time. Contact us using Section 10 to exercise these rights.
Third-Party Links
Our website may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This policy applies only to information collected by Novation Agent.
Changes to This Privacy Policy
We may update this policy periodically. The current version is always available on this page with its effective date. Significant changes will be communicated by email or a notice on our website.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Novation Agent
Phone: (269)352-3747
Email: [email protected]
Address: 126 E Kilgore Road, Ste 400,, Portage, MI 49002
By using our website and services, you consent to this Privacy Policy.
Wholesale to Retail Success
When a deal will not fit the wholesale box, The Novation Agent helps evaluate the right exit professionally, ethically, and strategically.
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The Novation Agent does not guarantee that a property will qualify, sell, close, achieve a specific price, or produce a specific financial outcome.
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